Refund and Return Policy

Since all products are customized and made-to-order, they are not subject to the “7-day unconditional return period” as stipulated in the Consumer Protection Act. Once an order is completed and payment is made, we do not accept cancellations, reversals, or refund requests.

Product production requires a certain amount of time. If you urgently need an item, please contact us via the website’s bottom-right corner before placing your order to confirm the acceptable delivery time.

If you place an order first and then inform us of the urgency, we will do our best to assist with arrangements; however, we will not prioritize your order over existing ones in order to maintain fairness for all customers.

Therefore, please carefully assess your needs and situation before placing an order, or proactively contact us to confirm your order details to avoid unnecessary disputes and losses.

Thank you for your understanding and cooperation.